Appointment No-Show Recovery
Slug: ai-appointment-no-show-recovery · Category: Lead Capture & Booking · Provisioning: Requires AgentLane staff approval
Reads real open slots from Cal.com after a no-show and sends a warm, non-judgemental rebooking offer by SMS and email naming three of them. Where the Lead Qualifier fills the calendar, this agent refills the slots that empty themselves — the same booking funnel, at the end nobody staffs.
Required credentials
| Provider | Used for |
|---|---|
anthropic | Writes the rebooking offer for both channels |
cal_com | Reads the genuinely open slots in the rebooking window |
twilio | Sends the SMS offer |
resend | Sends the same offer by email, for anyone who won’t reply to a text |
Industry fit
Dental, Aesthetics & Beauty, Healthcare, Veterinary, Fitness, Legal, Accounting, Home Services, Automotive, Education — verticals that run an appointment book worth recovering.
How to deploy
Request it the same way as any non-instant agent — see Deploy your first agent. Post the no-show to the flow’s webhook with clientId, eventTypeId, the rebooking window, and the customer’s phone and email.
Flow
Webhook (no-show) ──► Look up client config ──► Fetch open slots (Cal.com)
│
▼
Draft rebooking offer (Claude)
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Send SMS (Twilio) Send email (Resend)The slots come from Cal.com before the drafting step, not after — the offer names times the calendar will actually accept, rather than inviting the customer to pick a slot that’s already gone.