Review Request Sender
Slug: ai-review-request-sender · Category: Reputation Management · Provisioning: Requires AgentLane staff approval
Texts a personalized Google review request after a completed job, using the client’s own configured review link. The Google Reviews Responder handles the reviews that already exist; this agent is why there are any — asked by text, minutes after the work, while the customer still remembers it.
Required credentials
| Provider | Used for |
|---|---|
anthropic | Writes the request, referencing the specific job that was done |
twilio | Sends the SMS |
customjs | Not a stored credential — a step-capability flag for the inline check that the client has a usable review link. Doesn’t block provisioning on its own. |
Industry fit
Every vertical, same as the Google Reviews Responder — asking for a Google review is genuinely industry-agnostic, so any business with a Google Business Profile is an honest fit.
How to deploy
Request it the same way as any non-instant agent — see Deploy your first agent. Set the client’s Google review link first (client settings) — the flow refuses to send without one. Then post completed jobs to its webhook with clientId, customerPhone, businessNumber and a short jobDescription.
Flow
Webhook (job completed) ──► Look up client config ──► Verify review link ──► Draft request (Claude) ──► Send SMS (Twilio)The verify step fails the run loudly when the client has no https review link configured, rather than texting a customer a request they can’t act on. The drafting prompt is also constrained on the compliance side: ask once, no incentives, and no “only if it’s positive” review-gating.